Privacy Policy

Effective Date: October 8, 2025

This Privacy Policy explains how www.elliotbgolf.com collects, uses, and protects the information you provide when you use our website, www.elliotbgolf.com, and our golf instruction services.

We are committed to protecting your privacy and handling your data in an open and transparent manner.

 

1. Who We Are (Data Controller)

 

Name: Elliot Bunyaviroch

Address: 7802 Dublin Blvd, Dublin, CA

Email: elliot@thesandtrapp.com

 

2. Information We Collect

 

We collect various types of information from you. This includes Identity and Contact Data (like your name, email address, phone number, and mailing address) when you use our booking or contact forms, or sign up for our newsletter. When you purchase a lesson or product, we collect Payment Data (which is securely processed by third-party payment gateways and not stored by us) and your transaction history. To provide tailored instruction, we collect Instructional Data, such as videos of your golf swing, personal performance goals, lesson notes, and any physical limitations you share. Finally, we automatically collect Technical and Usage Data when you visit the Site, including your IP address, browser type, pages viewed, and other tracking information via cookies and analytics tools.

 

3. How and Why We Use Your Information

 

We use your Personal Information to operate our business and deliver our golf instruction services. The primary purpose is to provide our services and fulfill orders; we use your Contact, Payment, and Instructional Data as necessary to perform the contract of delivering your golf lessons, processing payments, and managing appointments. We also use your Contact Data to communicate with you, which includes responding to inquiries and sending necessary service-related updates based on our legitimate interests. Your Technical and Usage Data is used to improve our services and Site through analytics, debugging, and enhancing website function, also based on our legitimate interests. If you have provided consent, we use your Contact and Marketing Data to send you promotional communications about our services. Finally, we may use any necessary data for legal compliance, such as satisfying legal or reporting requirements or enforcing our Terms & Conditions.

 

4. How We Share Your Personal Information

 

We do not sell or rent your Personal Information to third parties. We only share your data with trusted partners necessary to run our business and deliver services:

• Payment Processors: We use secure third-party payment gateways Vagaro to process payments. They handle your credit card data securely and are prohibited from using your Personal Information for promotional purposes.

• Scheduling/Booking Software: We use Vagaro to manage appointments, which requires your Contact Data.

• Analytics Providers: We use tools like Google Analytics to understand website traffic, which processes Technical/Usage Data in an anonymized or aggregated form.

• Video Hosting/Storage: If you submit swing videos, they are stored on a secure platform to facilitate analysis.

 

5. Data Security and Retention

 

• Security: We have implemented industry-standard security measures (such as SSL encryption, firewalls, and secure access controls) to protect your Personal Information from unauthorized access, loss, or disclosure.

• Retention: We only retain your Personal Information for as long as necessary to fulfill the purposes we collected it for, including for satisfying any legal, accounting, or reporting requirements. For example, we typically retain client lesson notes and video uploads for 2 Years to track your progress, unless you request deletion sooner.

 

6. Your Privacy Rights

 

Depending on your location (e.g., California residents under CCPA/CPRA, or individuals in the European Economic Area/UK under GDPR), you may have the following rights regarding your Personal Information:

• Right to Access: You have the right to request a copy of the Personal Information we hold about you.

• Right to Correction/Rectification: You can request that we correct any Personal Information that is incomplete or inaccurate.

• Right to Erasure (Right to be Forgotten): You can ask us to delete your Personal Information, subject to certain legal exceptions.

• Right to Object to Processing/Marketing: You have the right to object to us processing your data for direct marketing purposes.

• Right to Data Portability: You can request that we transfer your Personal Information to another service provider.

• Right to Opt-Out of Sale/Sharing (CCPA/CPRA): We do not "sell" your Personal Information in the traditional sense. However, the sharing of certain Technical/Usage Data for targeted advertising may be considered a "sale" or "sharing" under California law. You have the right to opt out of this activity.

To exercise any of these rights, please contact us using the contact details in Section 9.

 

7. Children's Privacy

 

Our Site and Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with Personal Information, we will take steps to delete such information.

 

8. Cookies and Tracking Technologies

 

We use "cookies" and similar tracking technologies to track activity on our Site and hold certain information.

• What are cookies? Cookies are small data files placed on your device. They help us remember your preferences, track website usage (via tools like Google Analytics), and improve your overall experience.

• Your Choices: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you do not accept cookies, you may not be able to use some portions of our Service.

 

9. Contact Information and Policy Updates

 

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: elliot@thesandtrapp.com

Mailing Address: 7802 Dublin Blvd, Dublin, CA

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.